Originally Posted by
ernestnywang
Hmm...I wonder if it could become a problem if PAX wants to canx tkt at the last minute. OLCI can be cancelled, but that's an extra step.
Yes, I've run into this issue before ex-BOM where I wanted to change a ticket and my TA asked me to cancel OLCI and I said I've not done it, but when I logged in, it had been done for me so I had to cancel it before a change was possible.