Originally Posted by
Dave Noble
I agree that if aa.com is showing it, then likely to go through, but this seems to be inconsistent with the supposed policy that the governing airline has a fare for the routing being booked
Does this exist as a policy or not?
It's an excellent question. Short answer, yes, it does. I can throw a bunch of verbiage in below from a very recent doc on this. But, there always seem to be exceptions-- cannot explain why other than the fact that the pricing engines differ.
So, no question published fare requirement is still very much in effect, just that there are/will be/can be.. exceptions. And AA.com -will- price some awards differently than AAgents consulting with rates will.
among other stuff from recent documentation:
Pricing is designed to follow each carrier's routing rules. Other airline awards are based on 3 routing rules:
1. mileage (MPM - maximum permitted miles)
2. specified routing (nonstop, connecting cities etc.)
3. both MPM and specific routing
In order to have one-way itineraries price as one award we must follow the mileage or routing restrictions for each governing carrier.
Check these items if your pricing response results in a different number of awards than expected:
-Exceeds 4/24 hour connecting times
-Invalid stopover - (only allowed at the North American gateway if ticket was issued prior to April 8, 2014)
For stopover purposes only, the North American gateway is defined as the passenger's first point of arrival or last point of departure in the U.S./Canada/PR/USVI/Mexico -Connects via an invalid city on the routing or routing states nonstop only
-Travel is via a third region not in the exclusion table
-Seasonality (seasonality is based on origin flight of each one-way award)
-Mixed award-type inventories were used. All segments of a one-way award must be booked using the same award type on a one-way itinerary (i.e. AA AAnytime with AP MileSAAver).
-Incorrect Account Code used.
-All AA requires AWARD.
-Exceeds MPM (Maximum Permitted Mileage) or does not follow specified routing