FlyerTalk Forums - View Single Post - AAgent can't find availability showing on AA.com?
Old Sep 2, 2014 | 9:55 am
  #5  
carlosdca
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Join Date: Nov 2007
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Originally Posted by itchyfeet123
So...I followed the advice above. The agent struggled but eventually changed my last flight to the one I wanted. I received an email confirming the ticket had been issued yesterday, and my credit card shows a pending charge for taxes due because of the change.

Today when I look at the booking, it is back to what it originally was. I've received no email from AA about the changes. The booking is for travel tomorrow, originating in Bangkok, and the local AA call center is not open before I have to check in. Even if I could call AA I doubt they'd be able to reissue the ticket in time.

Do I just suck it up at this stage? What if I turn up at the service desk for the last segments (US Air LAX-PHX-AUS) with a printout of the most recent email I have from AA?
Is this email an e-ticket, i.e. it has a ticket number and shows the complete itinerary as you wanted it?
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