Originally Posted by
hpark21
Seattle downtown. I am gold which isn't much in terms of status. I am not feeling good especially when I hear people talking about booking CRV and getting X3's.
Hmm. Seattle downtown is one of my favourite locations - their treatment of me have been completely out of this world. When I booked a compact and requested an E, they called me to apologise when they had to sell it to another client and give me a GLK. You should talk to the manager. I need to find her name, the branch is new and she actually came out to deliver me my car to Westin Seattle, heh.
Originally Posted by
OliT
Luleå (LLA)
Sixt Diamond
Booked MB GLA
Received MB GLK - Sadly, the car absolutely reeks of cigarette smoke. Called the branch the day after I picked it up and told them about it, but they haven't bothered getting back to me. Stuck with a stinky car until Thursday.
Not a very happy first time renter.
As a Diamond, you should reach out to customer support. Aren't all their cars supposed to be non-smoking? Or is Europe different?