Originally Posted by
phol
Same, never had an issue coming in from regionals.
The OP specified contract lounge - i thought The Arrival was a CX lounge? Could the OP have been trying to get into the Priority Pass lounge or whatever it is nearby by mistake?
The Arrival is a CX branded lounge run by Plaza Premium. But for all intents and purposes, it's a CX lounge (just like the Bridge is also run by Plaza Premium).