FlyerTalk Forums - View Single Post - Wait listed for an upgrade, but flight status says no customers waiting to upgrade
Old Sep 1, 2014, 10:45 am
  #18  
Tracer_SEA
 
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
Originally Posted by IAH-OIL-TRASH
At the airport:
5) Your best shot at an airport solution is with an agent at a United Club, but you'll have to be a member, have a Chase pass, or buy entry.
6) Seriously, your best chance is call again and try to resolve prior to going to airport.
The OP will have UC access because of the travel companion whose u/g already cleared.

But totally agree you want to sort this out if possible ASAP, especially with the bizarre thing of u/g clearing on a totally different flight

Good luck OP. Sounds like UA bungled something -- hope it works out for you. Let us know
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