Originally Posted by
qwzx1234
I flew a round trip from Istanbul (IST) to Cairo (CAI) on Turkish Airlines. I departed IST on 16 Feb 2014 and returned to IST on 19 Feb 2014. I requested United MileagePlus credit after the trip and was awarded 764 miles for the IST - CAI leg (showed Y-class on my MileagePlus summary). However, I never received miles for the CAI - IST leg and have been battling United for 6 months via online requests and over the phone to get those miles. Is there some reason why I would be eligible for miles on one leg of a round trip and not the other?
Welcome to FlyerTalk,
qwzx1234!
Since this question is specifically about the UA program, I'll move it to the UA forum where the experts therein can provide further input.
Please note this thread originated in the
flame-free Information Desk forum.
jackal
Moderator, Information Desk