FlyerTalk Forums - View Single Post - M&M Flight Award Booking - FAQ and Help Thread
Old Aug 31, 2014, 12:49 pm
  #147  
zagy
 
Join Date: Jun 2013
Programs: SPG Plat 100, A3*G
Posts: 678
Originally Posted by NA-Flyer
It is tough to get O seats released on such route with this kind of loads.
Actually... Aug 31st (=Today) went to F3 A3 two days ago and they had 2 seats for Aug 31st in Sept 1.

Currently in the EZE lounge waiting for my flight

I would also like to add that while booking this award (First booking then 1st and 2nd rebooking) I called the US call center 4 times and the Slovenian 3 times. The Slovenian team was MUCH more friendly, cheerful even. And they seem to know how to get things done.

Last exampe: I wanted to to EZE-FRA-GRZ instead of EZE-FRA-VIE and could see availability via KVS for EZE-FRA and FRA-GRZ.

Two US agents told me that it can't be done and that they don't see any availability for EZE-GRZ.

Called the Slovenian number instead and she said the same thing at first. But then just said "hmm... let me try something... ... let's see if the system lets me do this... " and it worked
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