Originally Posted by
LAXative
I will say, I love the service (I think the card said "Convenience Collection"). Ring them up, give them a list of what you want, they put it in a small canvas bag, hang it on your door, and (key for me).... LEAVE.
Last time I tried it (Hyatt Arlington), I called twice in a two-night stay and nothing ever showed up.
When I have used it and they have shown up, they have insisted on banging on the door until I answered. Even when I have specifically asked them to just leave it hanging on the door like they're supposed to, so I could shower at my convenience without worrying about answering the door. I'm guessing they want the interaction because there's a chance of a tip.