Originally Posted by
Pointlessly_1K
One thing that should be changed about the site is the 1990s-era security. Protecting your account with only a 4-digit PIN is really no protection at all.
I can tolerate the antiquated user interface, but the gaping security hole should be changed with urgency.
I disagree. I hate the type of security that BA (for example) has that logs you out every five minutes and in which agents are so strict they will only talk to the account holder. I appreciate UA's approach and they take steps when necessary - like fixing up the problem in which people were going in and canceling Air China premium award space. US is the airline that could use some additional security.