Originally Posted by nologic

I called AA to check upgrade possibilities for an upcoming flight and they said it didn't look good because the flight was full.

I said: "hmm, when I look at flight xyz it shows, Y7, F5. Does it really show F0 in your system. I'm using ETR. Do you really show F0? Do you know what ETR is? How about flight abc, do you show Y7, F3?"

She responded: "I don't know what ETR is, but I show the flight you are requesting is sold out and yes, I agree that the other flight is showing Y7, F3."

Can someone please explain, reconcile? I thought we were both looking at the same real time data?