Originally Posted by
8420PR
I doubt this is LH going after people who they think are abusing the benefits, I believe it is more about process simplification/improvement/control.
You cannot "abuse the benefits" because you are entitled to these benefits.
Originally Posted by
8420PR
In the past few years, access to the benefits offered by your shiny cards is no longer based on showing your card to a person, instead you gain access by scanning your boarding pass (which has the relevant FF number entered). This only works if the system has your correct FF number with the status allowing the benefit.
Incorrect. All lounges I have visited as UA*no-status simply wrote down my SEN number or scanned my SEN card and let me in. I couldn't find anything in the rules that would require to collect miles on the same account.
It's not surprising that a large number of people with status started collecting in a different program considering the reduced mileage credit on M&M (some expensive fares now earn only 50% instead of 100%, others only 25% instead of 50%) in combination with the high cost associated with booking an award, and the large number of miles required to obtain any status in the first place.
Of course I can imagine that M&M is upset that they may have to pay for the lounge access but don't get any money back for crediting miles. But they designed the system to encourage this behavior. For me it's bye-bye M&M. For me the program is no longer attractive.
HTB.