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Old Aug 28, 2014 | 11:44 am
  #112  
thegrailer
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15 Years on Site
 
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,657
Just left Kimpton Tweet Fest 2014. No "real" answers*. Very disappointed.

* T&Cs allegedly clarified re no suites.

T&Cs from 1:40 PM EDT
LINK

Complimentary Room Upgrade : Upgrade is subject to availability at time of check-in and will vary by property. The upgrade benefit is available for one room for the personal use of the member only, regardless of the number of additional rooms reserved by the member and cannot be guaranteed in advance of check-in. When available, the complimentary upgrade is granted for one room level category higher than the room reserved by the member during every stay and excludes suites.

Originally Posted by thegrailer
Unanswered questions via secret word thread (I hope the links redirected correctly). The answers would probably be better suited for this thread

Here we go

nor1 and IC and Suite upgrade eligibility verbiage clarification

Poor phone CS - how can there be no one at all to assist? (I'll note my testy attitude in this post and apologize for breaking my own do not be snarky rule but the frustration level with CS has been rising lately - and it doesn't seem to be just me)

What are "VIP Priority Restaurant Reservations"? (you responded to the post immediately after mine )

How does Karma help an IC/Tier 4 and transferability of Tier 3 benefits

A list of questions from way back when Kimpton reps became active again (noting that not all of the question are valid anymore)

Thanks

Cheers
Originally Posted by Kimpton Karma Rewards
Don't forget about our Twitter chat this morning. Please join us at 10am PT. We launched Kimpton Karma Rewards last month, and we’d love to chat with you about the new program and anything you might be curious about. Join us on Twitter August 28th at 10am PDT for a #KimptonKarmaChat with Maggie Lang, Sr. Director of Guest Marketing at Kimpton.

Last edited by thegrailer; Aug 28, 2014 at 11:54 am
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