Originally Posted by
bluegreentravel
Can't understand the sarcastic responses - isn't this what FT is about - dissecting the services of airlines? I don't find it unreasonable to have expectations (people pay $10-20k to fly Suites, or use a lot of their hard-earned miles) or to critique what is supposed to be the "best first class experience in the world" - and the lounge is a large part of this product. TPR is great, but not perfect nor the best F lounge...
Exactly. You pay for a service you expect to receive that service. Not sure what the narky responses are about.
The difference between service at Sydney First Class Lounge and the Private Room was so different which was the point of this post. Apparently from the responses I read here I just need to suck it up and accept whatever crummy service the staff feels like delivering.