Originally Posted by
jfalfarord
By the way... something that called my attention when checking in at this hotel, is that the girl who checked us in was very strict in having me leaving a credit card on file as a guarantee. That called my attention as I booked the nights with points, and typically, the front desk does not require a credit card as a guarantee when paying with points. But this girl was very insistent and actually requested me to physically hand her the credit card that I have registered on file at the IHG booking site to confirm the card is mine.
I have stayed dozens of times on points before and that is uncommon. I am beginning to think there is some sort of difference between this hotel and the other HIEs in relation to damages of linen.
Actually, the hotel has every right to request a CC to cover incidentals and damages when staying on reward and/or free nights.
I have always been asked for my CC when staying on reward nights.
Recently, I stayed at a BW hotel in upper NY state and in the Guest Directory there was a list of charges that would be applied to my credit card for any missing linens and/or soiled damaged bed sheets, etc.
mxm135
