FlyerTalk Forums - View Single Post - UA Providing Advance Notice (multiple days) of Delays/Cancellations
Old Aug 26, 2014, 8:49 am
  #35  
bocastephen
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Originally Posted by DBCme
Thanks for clarifying. Wasn't sure if it was one of those warning messages along the lines of "flow control" and your flight may be impacted. In this case, they actually made a schedule change. Strange UA reps wouldn't see that.
That's the strange thing - the first rep (who was very nice and sympathetic, but just could not see the delay in her system) saw this email in her system and that it went out, but could not see the actual delay posted for the flight (although the website did) nor a delay warning on my PNR.
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