Originally Posted by
ceamus1
Ramona is my hero at DL. You can not show up to the SC for months and she still remembers you and where you were going and asks how your trip was. She and employees like her is the reason I'm so loyal to Delta. (And trying hard to continue being so now that I've relocated to IAH/HOU).
Ramona rocks. I stopped flying DL for almost 3 years and was there last week. As soon as she looked up and saw me she INSTANTLY gave me a hug and asked what happened. She is one of the best DL has.