4 Rentals in the last week (ORD x 2, IND, DCA) and 3 times I've had to call the locations to get the rentals closed out... In all 3 instances, there was an agent actively doing returns, so I thought I was good to go. Is this just really bad luck or should I not be leaving the car prior to actually seeing an agent anymore? This is (was?) another great National feature and I'd hate to see it go.

Anyone else having trouble?