We just finished up a stay here as well. Overall a pleasant stay, but not without its quirks.

Physical property:
- A number of very nice pools, and a large rock beach. We had a bungalow with lounge chairs and a heated pool, so we tended to use that instead, but the other areas looked very nice
- Very pretty lounge areas outside of the lobby - great place to have a drink, look out at Spinalonga, etc.
- The funicular is rather annoying, but not terrible. On average, it took us about 5 minutes from the time we called for it. It was generally crowded, but not packed. This is needed to get down to the beach, the restaurant Flame, and some other areas. Not a deal-breaker, but a little annoying
- Property says Elounda, but it's really Plaka. Plaka is about a 5 minute walk (very easy), whereas Elounda is about a 45-60 minute walk (very pretty, but the sun is hot!). Cabs to Elounda are 7 Eur each way

Dining:
- We were split on the buffet - I didn't love it but my wife really did. Has all of the standard items you expect to see, and is extremely crowded. In my view, this felt like more of a cafeteria, and we had much nicer breakfasts at the Grand Bretagne and Mystique
- Restaurants at the hotel are really average, and far more expensive than nearby choices. We ate at Isola, Flame and Asia Blue (if that's the right name). Isola was really average Italian (stuff you'd never look for at home), and very expensive for the quality / portion sizes. Flame was much higher quality, and everything we ate except for the steaks we enjoyed. Our steaks were cooked in a fashion that left one half very gray, and the other half very red. Asia Blue was fine - I would characterize the quality as a PF Changs. Beware, the sushi rolls are tiny - three pieces. At all three reservations were very easy to get, even on nights they said they were fully booked (the restaurants were never full)
- We found restaurants in Plaka / Elounda to be plentiful but fairly average. In general you can get the same food there as in touristy parts of Athens - for about 10 Euros you get a piece of fish and fries, a chicken breast and fries, etc. Nothing was great, but it was fine, and the locations in Plaka were much prettier. Given that, I think the value here is much higher than eating at the hotel - the food is less fancy, but of similar quality and much less expensive. As well, others may have found more to do but I'd generally avoid Elounda - it's a long strip of tourist shops and other storefronts without much to do / much charm. Plaka doesn't offer a lot more, but feels friendlier / physically more pretty.

Transfers:
- We took a cab from the airport to the hotel - 95 Euro on the meter. We took the hotel shuttle back - 90 Euro. Would recommend the hotel option, and it can be charged to the room. Timing for us was about 45-60 minutes each way.
- Crete airport is very small - took almost no time to check in, get through security, etc. There are limited seating areas once you're past security.

Rooms:
- We really enjoyed our room. Having the lounge chairs and pool was great, and things were in the shade by early afternoon which we appreciated. (though pool was in the sun)
- We found the pool warm enough to use, though it does not feel especially private - your neighbors to the left and right will be able to see you, and you them
- Bed was comfortable, AC worked great, internet was really slow
- Bathroom was nice, though it had those pocket doors which don't do anything to limit the sounds from the bathroom (a pet peeve of mine)

Overall we'd definitely recommend the hotel for anyone staying in Crete. It's a beautiful property with very nice rooms. Dining options are pretty bad, but otherwise makes for a fine stay.