Originally Posted by onebigworld

So, if you have a US-based AE Plat, the $50 fee is not waived for MP. What is puzzling is how after you go through the lengthy online registration and pay your fee, you are not given a membership number. To reach someone on the phone. AE concierge told me they needed my new membership number.

But the reason we are calling is to obtain the membership number so I can access any perks when I fly in mid-Sept. If anyone has an idea how to solve this... (or will just giving my name work?)