FlyerTalk Forums - View Single Post - ORD-SPI Flight Canceled With no Same-Day Rebooking Available - Other Options/Refund?
Old Aug 22, 2014, 3:33 pm
  #15  
WineCountryUA
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Originally Posted by Amicus
.... I am actually stunned that UA is not obligated to get me to my final destination which is SPI. ....
UA is obligated to transport you or refund. If you agree to alternative airport, that releases them also. As far as obligation, there is nothing about when, just next available flight. The obligation does not include bumping another passagner (but a secret is for a high elite they will overbook and leave someone else to have the problem).
Push for the above reported SPI flight if you want to wait -- availability can change quickly.
Originally Posted by Amicus
.... How likely is it that my rental car refund would be honored?
This is always tricky issue. Works best if the agent offers/agrees and a note is placed in the record.
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