FlyerTalk Forums - View Single Post - American Express retention offers [2008 - 2016]
Old Aug 22, 2014, 2:30 pm
  #1422  
floressalicis
 
Join Date: May 2013
Programs: DL PLT, AS 75k, AA Exec Plat
Posts: 391
Originally Posted by stingray300
Might be a stupid question, but for those with tons of MR points, do you clear them out before calling to close your account? I wonder what you do if you didn't like what you hear but you can't really close your account yet until you transfer your points somewhere.
You could always say you're considering their offer, then transfer, then call back to cancel. It's not like calling at that moment is your very last chance ever to cancel. Also, FWIW, I believe if you choose to close your account and it's not forcibly closed by Amex, then you have 30 days for a grace period in which to dispose of your MRs in whatever manner you choose.
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