Originally Posted by
JetAirways77W
For me, ALWAYS through the airline website. It's easier to contact them if something goes wrong. What I do is go on Expedia or Orbitz to find the lowest fare and then book on the airline's website.
As I noted in my post above, I was trying to book an itn on AA.com (the flights that were listed were not suitable--times and prices). I went to Google Flights, they had the itn I wanted--they seamlessly setup the booking
directly on AA.com.