Choice informed me that they have opened a complaint. They said that if I accepted the queen bed, they will work towards getting me compensation after I complete the stay. This is a longish stay and I am wondering if there is anything I can do in the meantime.

Surely, this sort of thing cannot be legal?

Any legal eagles around here who can tell me if any law(s) have been broken?

If choice doesn't come through, can I take it up with my CC?