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Old Aug 21, 2014 | 4:03 am
  #1  
shorthauldad
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10 Years on Site
 
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,755
BA.com unable to process address change

So, I've been trying to update my address details (including a change of country) at BA.com

I keep getting this error:

Sorry

According to the new information you have attempted to give us, your preferred address is no longer within the country to which you are currently registered. As this requires us to transfer your membership to another region, you will need to contact your current Service Centre in order to make this change.

We therefore have not updated your profile with other amendments you may have requested. If you wish, you can go back and review your original profile to make any changes that do not require a transfer of membership.
So, I called BAEC and they said they were aware of a glitch, the agent tried to update my address details and it didn't work for her either.

She suggested I try again on/after 1 October (!) as they thought it might be to do with the alignment of my BAEC membership year ...
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