Good news! I want to update you on my Amex cards, they finally lift the freeze/block on both of my SPG personal and business cards after I sent them the requested documents a week ago. I just did test it today by making small purchase at grocery stores and they both work well.
My dilemma now is how do I suppose to meet the minimum spending on both of my SPG cards to get the sign up bonus? if buying gift cards will trigger the alert to Amex and I am afraid they will block/freeze my account and do the Financial Review on me again if I buy gift cards to meet the minimum spend. FYI, I did mix my spending of gift cards with other purchases from groceries, but still got the FR by Amex (this is what made me confused).
I got both on 6/30 and have to complete $5000 minimum spend within 5 months (I think).
I still have around $3000 spend to complete on each card.