Originally Posted by
HIDDY
It's how they do it that matters most to me.
I've had it both ways from a personal chat which was nice to the same well rehearsed robotic spiel that everyone else in the cabin was given which wasn't so nice.
Should be said I got bugger all personal welcome when flying F with LH, TG or UA.
I've had excellent conversations with the pursers on all my LH F travels. I find BA F is a bit more robotic which is surprising but then with a max of 8 in F on LH they can spend more time with each passenger.