Originally Posted by
goalie
Thank you for this ^ and can you make sure that the Covenant contract folks at SFO "get the memo"

and if we continue to encounter this, what's the best way to report it? Send the date, time and etc specifics via PM to you, e-mail to the "contact us" link on the TSA website, <other method>?
I have, thanks. I want to know personally, so please let me know. PM would be great, so I can bring this up to our operational folks immediately.