FlyerTalk Forums - View Single Post - Avis No Car Mondays -- Walk / No Car Policy?
Old Aug 20, 2014 | 7:58 am
  #5  
IAHtraveler
Moderator: Avis and Rental Cars
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I had my first "Seinfeld Rental Car" saga last night. My original flight was delayed significantly, so I was rerouted to OAJ. At 9PM, I booked an Avis car at OAJ for pickup at 1130pm to use to get home. Returning this morning to ILM, where my vehicle is. I showed up at 1130PM and the agent says, "Oh, yes, Mr. IAHtraveler. The Chairman desk called earlier to confirm your reservation. But we're out of cars so there's nothing we can do. Sorry. Maybe another agency can help you out."

After a bit of conversation, he said the earliest I could pick-up a car would be midday today.

Instead of calling me (local agent, or CHM desk) or holding a car for me through any other agency while they were still open, they told me when I showed up. At this point, only Alamo was open and they didn't have cars. And all the other agencies were closed. After a long call with the CHM desk, I was told to call today and speak with a manager. I'm calling them shortly to see what they'll offer since I had a $106 cab ride home last night, $47 cab ride this morning to the other airport to pick-up my car and a missed meeting.
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