Originally Posted by
Kacee
It's almost as if UA doesn't want you to know the fare restrictions
It's not that they don't want us to, it's that they'd prefer we didn't
Originally Posted by
emcampbe
Sorry - a passenger only has themselves to blame if they don't read the fare rules (which they agree to) before buying a ticket.
Exactly. Why do you think the voice-over explaining the T&C at the end of a radio show give away, or a TV game show, or a pharmaceutical commercial talks at a million miles an hour? It's because all businesses, including airlines, treat the paying public like mushrooms and we keep coming back for more