Watch your mail for important information about upcoming changes to your credit card account(s) and services, including Online Banking.
Action required: Please enroll or re-enroll each credit card account (including your rewards credit card account) in Online Banking and telephone banking individually after September 30, 2014. For more information, please refer to the FAQs.

Although you will see some changes, one thing that will stay the same is our commitment to providing you with great service. Our goal is to make the process as seamless as possible for you and to minimize service disruptions, increase security and provide a better customer experience. Please note you may experience longer than usual wait times in our Call Centre leading up to and during the conversion weekend.

You will receive an important information package in the mail that will include a new Account Agreement and Privacy and Personal Protection Notice, plus an insert with highlights of changes to your new Disclosure Statement. Please review these documents carefully and share this information with any authorized users on your credit card account(s). You should also keep the information package in a safe place for future reference as it contains important information about your credit card account(s) and, unless otherwise indicated, is effective September 26, 2014.