Hi,
At this time the information I have been given has come from our team in Germany and the information I can see on our system. However, I do want to help you if you have documentation that contradicts what I have found. I am going to send you my email address within a private message and ask that you please send me all the documentation you have that will help me dispute this case further.
I hope this is okay. Thanks, Louise
Originally Posted by
ecna
That is incorrect. The vehicle was returned with 9,299km as the time and date stamped photo that I sent customer service clearly shows. Not that it really matters, but the conversion story is also inaccurate. The picture shows it's set to km. You can't check the mileage a week later and tell me that's how many miles were on the car when I dropped it off. Of course all of this could have been avoided if it wasn't for the ridiculous policy of not providing any documentation regarding mileage or condition when dropping off the car.
If you are done I will continue to dispute with my credit card company as I have clear proof that I am correct. Thanks to this board for the warning that I would need it dealing with Sixt. Unfortunately their predictions were true .