Having looked into this further I can advise that the mileage allowance for your rental was 2700 KM. The vehicle was checked out with 6235 KM and was returned with 9805 KM, after the correct and conversion of the miles to KM. This shows you have exceeded the mileage allowance by 870 KM. The charges on the latest invoice reflect this and I have been informed by the team in Germany that this final invoice is correct.
If you require anything further, please let me know.
Thanks, Louise.
Originally Posted by
ecna
I will admit we're getting closer. I have received my fourth invoice from Sixt, but we're still not there yet. I guess since we started $4,000 off, to be within $200 is good progress.
They have removed the additional coverage that was added.
They have adjusted the rental rate back down to what was on the contract (no explanation as to why they charged me almost double).
They have lowered the amount of the mileage charge, but are still charging me roughly triple what it should be.
My credit card statement is now a mess. It really shouldn't be this complicated.
Trust me, I do appreciate your help though. I'm not sure I would have gotten anywhere on my own.