Originally Posted by
warakorn
I would never ever trust a call center agent saying something. You cannot prove anything. What was exactly said on the cancellation page. Did it say the Refund Total Amount would USD 6.800?
USD 6250 are at risk here.To recover part of the money, maybe it could be a wise option to book a discount economy ticket to Chennai.
+1
Call them again, ask to speak to a supervisor and write down the names of those you talk to on the phone.
If they prove to be useless, contact Amex and dispute the charge.
Originally Posted by
warakorn
To recover part of the money, maybe it could be a wise option to book a discount economy ticket to Chennai.
You lost me here. How would this help him recover anything?