Originally Posted by
Max M
Since Business Extra is different from AAdvantage, does this mean that one cannot put an AAdvantage award on hold on AA.com when meeting services is closed, and then when Business Extra/Meeting services opens, call up Business to convert the held AAdvantage award into a Business Extra award?
Originally Posted by
CanesLawMarty
Max M: I was just able to do that successfully. When Meeting Services Desk is open just give them the RL and they can set it up as a BE award.
Your mileage may vary. I did that once and was chastised by a fairly surly Meeting Services Desk agent for doing it that way. "You're not supposed to do that. That is different. That's an AAdvantage award. Business ExtrAA is different. Blahblahblah..."
She ultimately got the BE award booked but started over in a new PNR.