Originally Posted by
Swanhunter
Your positive point 2 is enough to ensure I never book EZY. Loud crew cracking "jokes"? AAGGHHH
Actually, it wasn't a joke! It was as a response to the fact that numerous pax had been noticeably concerned when they saw the "smoke" on boarding. So it was offered as light hearted reassurance. Hence my comment about BA pax being more experienced.