Originally Posted by
FlytheTail
I just received a reply from the hotel. Everything is fine and indeed the confirmation number did change. An excerpt from the E-mail:
Happy to report that check-in was without problems, platinum status was recognized, and room was available before 11am. A good first impression. Lounge is packed but food offerings are the best I've seen in any SPG lounge. Apparently just missed John Kerry and John Hagel who stayed at this hotel and checked out within hours of our arrival.