Hi Eric,
I can advise that I have already raised this issue within the my initial contact with the team, as the charge did look too high for the amount of days you had had the vehicle for. I have chased this with them again today and put an urgency notice on it. I shall revert back to you as soon as possible.
Many thanks, Louise
Originally Posted by
ecna
Hi Louise,
I really need your help here. This situation has become much worse. I just received the invoice and I was charged nearly double the rental rate of the vehicle from what was on the reservation and contract and was charged that I drove almost 9,000 km! I don't think it's possible to have driven that much in that time and the car doesn't even have that many miles on it if I drove it since new. I have a picture of the odometer when the car was handed in. What should have been about 1,000 EUR rental is now over 3,700 EUR. I need this corrected ASAP.
Thanks,
Eric