Hi Louise,
I really need your help here. This situation has become much worse. I just received the invoice and I was charged nearly double the rental rate of the vehicle from what was on the reservation and contract and was charged that I drove almost 9,000 km! I don't think it's possible to have driven that much in that time and the car doesn't even have that many miles on it if I drove it since new. I have a picture of the odometer when the car was handed in. What should have been about 1,000 EUR rental is now over 3,700 EUR. I need this corrected ASAP.
Thanks,
Eric