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Thread: Counterpoint to: BA Lousy with IRROPS / Appalling Customer Service
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Old Aug 13, 2014, 2:13 am
  #9  
Andriyko
 
Join Date: May 2005
Location: Kyiv, Ukraine
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Originally Posted by DFB_london
and a general lack of ability to help those not already at the airport.
This is what I find most surprising with BA - most airlines do not want you to go to the airport in the event of disruptions, but BA can only really help you if you are already at the airport.
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