Been on them a lot...too many time to count.
The best feature is the use of small airports very close to where you need to be and with none of the usual airport nonsense (parking, shuttle vans, security, etc).
Ours was a decent configuration. The ride was fine. We could plug into headset jacks and hear all the cockpit/ATC chatter. A step up from Channel 9.
We finally got rid of the plane, so all commercial now. Much less convenient, much better to have miles for redemption.