Originally Posted by Allvest

Ben...c'mon. KW knows a thing or two more about marketing than most inside AC will ever learn. Maybe take some free advice instead of being on the defensive.

How about...."yea, you have a point. Our marketing people are paid to make things pretty, and sometimes make them prettier than they are. Thanks for pointing it out".

AC marketing insisted all inclusive fares were ok, too. And couldn't be shown any different on the Canadian site, even though they worked in EU.
People here aren't all stupid and when you are found out you need to stand up and show courage to admit mistakes. This isn't church and AC executives aren't Jesus and the Twelve Apostles they like to believe themselves to be.

I am totally fed up with marketing double speak. It's condescending and unnecessary. How about a clean and fair business relationship between your company and your customers?

Ps: I do appreciate your time