Originally Posted by
diver858
Funny, I did it last night - asked nicely, was able to select exit row seats less than 1 minute after hanging up.
May help if you first provide the US record locator - can be found by searching the BA locator on the US site.
Hmm, perhaps they've recently changed a policy or system, as I tried at least a half dozen different reps after making a booking at the end of April, and received the same answer from all of them regarding the FF# (they
were able to add my trusted traveler number, however). Haven't tried since.