FlyerTalk Forums - View Single Post - Denying UA Plat the 3 checked bags?
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Old Aug 10, 2014 | 2:28 pm
  #18  
Feorlen
 
Join Date: Aug 2002
Location: San Francisco, CA
Posts: 234
We had this problem on a SFO-HAM trip late last year. Due to one 45 minute LH segment, our outbound 6 32kg allowance for two passengers was 2 23kg bags on the return. Despite the receipt also saying that status would get us 3 bags each, both UA and LH said there was absolutely nothing we could do about it.

Oh, I should note that we didn't actually get charged because I was able to keep it within the smaller limit. But it took some effort, and I didn't get to buy some things I was planning to because it was not worth the extra fee.

Last edited by Feorlen; Aug 10, 2014 at 2:38 pm
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