Idea for BA - Basic Services(TM) would be a great start first for F pax/CCR holders!

For example: ensuring 2 "Special" Services and 1 "Senior" BA agent in the CCR can do more than simply sit in an office taking up space that could be used for seating when it's crowded? Let's shoot for the moon here and include some really demanding stuff - the sort of thing that any remote AAdmiral's Club or AA check-in agent can offer like, errm, moving your flights during irrops instead of telling you to go and queue up in the Galleries Club or main terminal