CX cancels route for tickets I booked with Avios, options?
We booked 5 tickets in business class with Avios, Sin-CMB on CX quite a while ago and now have found out that CX has cancelled that route effective prior to our travel date. I've done some quick looking and basically we are not in great shape if we dont get some help from BA. There is no business class award availability on UL nonstops (or MH connections for that matter) and paid business class on UL or SQ is now pretty steep.
Before I call BA, what are they likely to offer to help me in these circumstances?
I've had the same thing happen with other carriers on award tickets and the resolution has ranged from moving us over to revenue tickets on another carrier to helping open up award space on another carrier or routing. I'd be fine routing SIN-BKK-CMB or even SIN-KUL-CMB, what I really dont want is to just get my Avios back and be on my own to find new tickets.