There is an ad on TV for IBM Business Solutions that makes me smile everytime I watch it.

A gentleman is visiting his psychiatrist/analyst and he is complaining that he dreams that masked people are chasing him. They are customers "who want everything"

Patient: "What does it mean, doctor?"

Doctor" It means that you that you are too slow; you can't respond and you are in denial"

Patient: "No I am not"

Doctor: "You see...!"

The reason that I smile everytime is that this ad encapsulates the dialogue that AC senior management has with us the customer.

Truth is stanger than fiction.

[This message has been edited by airbus320 (edited 09-05-2003).]