Originally Posted by jjmoore

This is why I never schedule anything within a day of arrival, except for hotel. This is also why I always do travel insurance... travel insurance always is good when you are staying in a hotel on your own dime in a vacation destination. They are never refundable, but travel insurance will cover it if you lose it as such. If you are connecting to a cruise, insurance is an absolute must, as this type of scenario would result in having to purchase airfare / train fare to the next destination of that cruise liner.... last minute, which will run a huge expense.

Don't know what to tell you about what UA is responsible for compensation, but I wouldn't expect anything more than a $250 voucher or something of that sort. They will not own up to the lost hotel and other reservations, as they were separate from UA. UA's responsibility is to deliver you to your destination.