Originally Posted by
windowontheAside
I think that's a tad harsh. It may be the reality, but booking just a flight through the TA it wouldn't occur to me to ask "Is this some kind of restricted fare that precludes upgrades with Avios?".
I wonder whether the average TA selling these fares would understand the question and be able to answer accurately...?
The question to ask, would be, Is this being ticketed on a published fare? If they can't answer a basic question like that... They wouldn't get a penny off me.