Originally Posted by
winnipegrev
If she ended up flying home in J from what was originally a Rouge ticket, plus 600E cash, that sounds pretty generous. I'd expect them to have offered Y reroute.
I would have agreed if she indeed flew in J, but if you read more carefully, she was in Y when told she'd be in J. That's a big difference.
Originally Posted by
NYC123
... and the promised business class was not at all delivered. She would not have accepted the offer if it did not include the more comfortable return home.